The Call Hub module is a robust communication tool that simplifies tracking and management for businesses. It enables seamless interactions with employees, customers, and clients, ensuring efficient communication and streamlined operations.
The Call Hub module allows businesses to track call activity, including who answered each call, response time, and call or SMS duration, enabling better communication management and efficiency analysis.
The Call Hub module offers flexibility in communication by allowing users to choose between calls or SMS. It automatically calculates call duration from start to end, assigns specific users for handling calls and messages, and enables custom message creation for employees, clients, or customers. Additionally, it features one-click call and message functionality for instant communication.
Call Hub provides robust reporting capabilities, allowing users to track the number of calls and SMS sent within a given month and analyze communication patterns over a specific week for better insights and decision-making.
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